Services
Klaviyo email
for ecommerce brands.
Lifecycle flows that turn leads into first orders, and first orders into repeat revenue.
- Pop-up and signup form strategy, setup, and ongoing management
- Automated flows built inside Klaviyo: welcome series, abandoned cart, browse abandonment, post-purchase, replenishment, win-back, sunset, plus any custom flows your account needs
- 2-3 email campaigns per week, scaled up during festive periods and major launches
- Cross-channel marketing calendar covering email and SMS, mapped to your promo and product schedule
- Email copywriting, every email written and reviewed before it ships
- Email design that's on-brand and renders cleanly across inboxes
- Segmentation strategy and audience setup
- Keeping email deliverability healthy with ongoing monitoring, technical setup, and list hygiene
- Testing on subject lines, send times, segments, and copy
- Weekly check-ins and written reports
- Direct access to the people running your account
Every engagement starts with a 30-minute call to understand your situation, what you have set up, and where the gaps are. From there, a free written audit of your account. If it's a fit on both sides, we move into an ongoing retainer. If a retainer is not the right fit yet, we can scope a one-off flow build instead.
How it works
How an engagement runs.
We handle strategy, copy, and the build. You review and approve. No more than a couple of hours of your time per month.
01
Discovery call
30 minutes to understand your situation, what's set up, and where the gaps are. No pitch.
02
Free audit
Once we've talked, a written breakdown of your account covering flows, copy, deliverability, and segmentation. Sent within 5 business days.
03
Build and launch
If it's a fit, we move into a retainer or scope a one-off build. We write the copy, build the flows, set up the logic. First flow live within 5-7 business days of kickoff.
04
Ongoing iteration
Weekly check-ins and written reports on what's live, the numbers, and what's next. You always know what your email program is doing.
FAQ
Frequently Asked Questions
What's the price and how is it structured?
Flat monthly retainer only. No performance components, no revenue share. The retainer covers strategy, flow builds, weekly campaigns, copy, design, and deliverability monitoring. Klaviyo attributed revenue is heavily influenced by external factors like traffic and ad spend, so it is not a clean reflection of the email program alone. Tying fees to that creates arguments neither side benefits from. A flat fee means you know exactly what you are paying, and the work gets judged on what we can actually control. Scope and pricing are worked out after the audit based on what you actually need.
What's included in the retainer?
Strategy, flow architecture and build, weekly campaigns, email copy, design, segmentation, deliverability monitoring, weekly and monthly reporting. You own everything we build: flows, templates, and copy. From day one.
Who actually does the work?
Ben runs every account directly. You're not handed off to a junior hire or account manager. If you have a question, you're talking to the person doing the work.
How long until I see results?
First flow is live within 5–7 business days of kickoff. The main variable is how quickly we get access sorted, align on brand direction, and turn around design approvals. Faster on your end means faster results.
Do you work with brands not on Klaviyo?
We work with Klaviyo only. If you're on a different platform, we're probably not the right fit.
What if it's not working?
No 90 day minimums, no 6 month contracts. If you want to move on for whatever reason, give 30 days notice and we close out properly. You leave with everything documented, all flows handed over, nothing left half-built.
Do you do one-off flow builds?
Yes. If a full retainer is not the right fit right now, we can scope individual flow builds or one-off work. Same starting point as a retainer, audit first, then we agree on what needs building and price it from there.
Start with a free audit
Want a written audit of your Klaviyo?
Send us a note about your brand and what you want to fix. We'll come back within one business day.
Request your free audit →